I've tackled big questions on behalf of leading brands.
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What core services will we offer if the credit card is disrupted by the emerging digital economy?
American Express
How can we use digital technology and service design to empower our low-income consumers in-store and online?
Walmart Mexico
What are the emerging needs around energy at both the consumer and infrastructure levels?
Intel
How are consumer attitudes changing towards safety, privacy, and security as always-on, digital products and services enter their homes?
Facebook
How are people’s consumption habits changing in an increasingly fractured media landscape and how does that impact our marketing strategy?
Google
How do families use technology to manage their day-to-day lives and what will that mean for the design of our digital ecosystem?
Microsoft
What defines a best-in-class vehicle ownership experience and how do we create ongoing value for our customers?
Hyundai
How do we recognize and reward our most loyal fans and customers and activate them in new ways?
Nike
How do people find and define communities and what are the new passion points and occasions we can use to connect with them?
Facebook
What does play look like in a digitally-connected landscape and how does that impact our product roadmap and experience offerings?
Mattel
What are the emerging consumer needs at the intersection of wellness, technology, dining, and travel and how does that impact our F&B and service offerings?
Westin
How can we effectively harness real-time data to streamline our preparation and response to humanitarian crises?
UN Global Pulse
What's the new path to purchase for vehicle shoppers and how do we meaningfully engage at every stage?
Volkswagen
I’ve had the opportunity to partner with an amazing roster of clients.